Terms of service
Effective as of May 19, 2025
Welcome to Sunset Haven Scents Co.! By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before using our site or placing an order.
1. Use of This SiteYou agree to use this site for lawful purposes only. You may not use it to engage in any fraudulent activity, harm others, or attempt to disrupt the function or security of the website.
2. Product Information
We strive to provide accurate descriptions and images of all products. However, colors may vary slightly due to lighting or screen differences. We reserve the right to correct any errors in descriptions, pricing, or availability without prior notice.
3. Orders
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion, including for suspected fraud, inventory issues, or policy violations.
4. Pricing & Payment
All prices are listed in USD and are subject to change without notice. Payments are processed securely through Shopify. We do not store your credit card information.
5. Returns & Refunds
Due to the handmade and personal nature of our products, all sales are final. We do not offer refunds or accept returns. If your order arrives damaged or incorrect, please contact us through the Contact section on our website within 7 days for assistance.
6. Intellectual Property
All content, including text, images, product names, and logos, is the property of Sunset Haven Scents Co. and may not be copied or used without written permission.
7. Limitation of Liability
We are not liable for any direct or indirect damages resulting from the use—or inability to use—our website or products. Always use products as intended and follow all safety instructions.
8. Changes to These Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes your acceptance of any changes.
9. Contact Us
If you have any questions about these terms, please reach out via the Contact section of our website.